Использование стратегического плана на UX/CX проектах

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https://medium.com/@podluzny/%D0%B8%D1%81%D0%BF%D0%BE%D0%BB%D1%8C%D0%B7%D0%BE%D0%B2%D0%B0%D0%BD%D0%B8%D0%B5-%D1%81%D1%82%D1%80%D0%B0%D1%82%D0%B5%D0%B3%D0%B8%D1%87%D0%B5%D1%81%D0%BA%D0%BE%D0%B3%D0%BE-%D0%BF%D0%BB%D0%B0%D0%BD%D0%B0-%D0%BD%D0%B0-ux-cx-%D0%BF%D1%80%D0%BE%D0%B5%D0%BA%D1%82%D0%B0%D1%85-cd924690c690